Senior Manager of Commercial Operations

Strategic Accounts & Contracting

Job Summary:

This position is responsible for developing processes and tools to drive efficiency and best practices cross departmentally within the sales organization.

Specific Functions and Responsibilities:

  • Use knowledge of business objectives, strategies, and needs to identify opportunities where data can be leveraged to achieve the desired business benefit
  • Develop and maintain appropriate field reporting and analysis tools to support best practices cross-departmentally
  • Create dashboards and develops tools to facilitate both commercial operations and strategic analysis
  • Develop and maintain appropriate reports and analysis tools to be used by field organization and internal stakeholders
  • Prepare, report, and analyze monthly sales data reports
  • Provide technical expertise for enterprise systems and sales reporting software
  • Drive continuous development of the CRM system in close coordination with the commercial managers
  • Assist with training and onboarding of new sales talent
  • Customer communication working with sales on Purchase Order obtainment and price discrepancies
  • Assist in developing sales strategy and KPI measurements

Desired Education or Formal Training:

  • Bachelor’s Degree
  • Minimum 5+ years of experience in a sales operations, sales, or similar role
  • A combination of education and experience will be considered

Qualifications Required:  (knowledge, skills, abilities, initiative, judgment, etc.)

  • Demonstrated analytical skills
  • Demonstrated knowledge of sales reporting and analysis tools
  • Highly motivated, self-starter willing to meet strict deadlines and time constraints
  • Understands the overall business environment of the orthopedic industry
  • Advanced Excel and PowerPoint skills. Experience creating Excel documents: spreadsheets, formulas, charts, graphs, and functions
  • Microsoft Office Suite as well as sales reporting software preferred (SAP, Access, Business Objects, etc.)
  • Strong analytical, oral, and written communication, teamwork, and organizational skills are essential

Work Conditions / Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully preform the essential functions of the job. Reasonable accommodations may be made when requested by the employee to enable individuals with disabilities to perform the essential functions.

  • This position requires the incumbent to regularly utilize written and verbal communication skills, including active listening and speaking clearly and concisely
  • This position requires the incumbent to experience periods of prolonged sitting and to occasionally stand, walk, carry items, climb, reach, and lift up to 20 lbs
  • This position requires the incumbent to operate office equipment such as telephones, computers, fax machines, copiers, and to grasp objects utilizing manual dexterity including hand/finger coordination
  • Minimal supervision. A wide degree of latitude is expected. Relies on experience and judgment to plan and accomplish goals
  • This position will be for 2nd shift Wed-Sunday.

Travel Requirement: Up to 20%

Benefits/Compensation (including but not limited to)
Medical and dental insurance, group life insurance, 401k matching, long term disability, potential target bonus, paid time off

Salary Range: $130,000-$145,000/year

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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